VOICE AI 101

Resource Library

From expert guides to webinars, discover what Voice AI can do. Browse insights to help you build and scale with Mondial AI® - MEDICALL AI®.

Call Samples

LIVE DEMO

AI Customer Service

Deliver faster answers, higher accuracy, and happier customers

Deliver human‑like AI customer service that boosts client satisfaction, cuts response times, and automates resolution.

General Question

Hear how AI agents handle customer inquiries, resolve issues, and provide instant assistance.

0:05
Difficult Customer

Experience AI voice agents managing high-volume calls with natural, human-like conversations.

0:03
Complaint

Listen to AI voice agents qualifying leads and booking demos with potential customers.

0:05
Customer Support
Support
CALL SAMPLE

Customer Support

Hear how AI agents handle customer inquiries, resolve issues, and provide instant assistance.

Call Centers
BPO
CALL SAMPLE

Call Centers

Experience AI voice agents managing high-volume calls with natural, human-like conversations.

Appointment Scheduling
Healthcare
CALL SAMPLE

Appointment Scheduling

Hear AI agents book, reschedule, and confirm appointments seamlessly over the phone.

Sales Outreach
Sales
CALL SAMPLE

Sales Outreach

Listen to AI voice agents qualifying leads and booking demos with potential customers.

Lead Qualification
Marketing
CALL SAMPLE

Lead Qualification

Experience how AI agents ask the right questions to qualify and route leads effectively.

Hospital Networks & Departments
Healthcare
CALL SAMPLE

Hospital Networks & Departments

Challenge: overloaded lines, multi‑department routing, and lost callbacks drain capacity. Solution: MEDICALL AI answers every call, triages in natural language, and routes to the right unit instantly — zero missed calls, 24/7.

Specialty Clinics & Diagnostics Centers
Healthcare
CALL SAMPLE

Specialty Clinics & Diagnostics Centers

Challenge: peaks for booking, results, and rescheduling — often after hours. Solution: automates booking and confirmations, manages follow‑ups, and fills cancellations — cutting admin work by up to 70%.

Pharmacies & Medical Supply Centers
Healthcare
CALL SAMPLE

Pharmacies & Medical Supply Centers

Challenge: refill, insurance, and delivery calls overwhelm staff. Solution: 24/7 automated responses and smart routing for refills, insurance checks, and pickup coordination — giving teams time for core service.

Rehab & Therapy Clinics
Healthcare
CALL SAMPLE

Rehab & Therapy Clinics

Challenge: follow‑ups, cancellations, and recurring sessions create gaps and no‑shows. Solution: natural‑language automation books follow‑ups, rebooks cancellations, and streamlines intake — higher adherence and retention.

Overflow & After‑Hours Coverage
Healthcare
CALL SAMPLE

Overflow & After‑Hours Coverage

Challenge: front‑desk overflow leads to long waits and lost patients. Solution: MEDICALL AI Call Center handles 100+ concurrent calls with zero wait, triages, and routes 24/7 — protecting access and revenue.

AI Medical Transcription & Notes
Healthcare
CALL SAMPLE

AI Medical Transcription & Notes

Challenge: manual notes slow providers and introduce errors. Solution: real‑time AI transcription drafts doctor reports and imaging results automatically for quick review; captures calls and dictations, structures notes, and syncs to the RIS/EHR — less admin, better accuracy.

CROs & Clinical Research
Healthcare
CALL SAMPLE

CROs & Clinical Research

Challenge: trial patients must report symptoms and abnormalities at any time to keep studies safe. Solution: MEDICALL AI collects 24/7 symptom reports, triages severity, and alerts coordinators instantly — ensuring safety and protocol adherence.

Events

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MEDICALL AI (Mondial-AI) +
CONTACT.IO

Contact.io Denver, CO August, 2025

MEDICALL AI (Mondial-AI) +
CCW
CUSTOMER
CONTACT WEEK
EUROPE

CCW Amsterdam October, 2025

MEDICALL AI (Mondial-AI) +
CONTACT CENTRE &
CUSTOMER SERVICES
SUMMIT

Contact Centre Summit London October, 2025